Terms & conditions
Last updated [date]
Draft for legal review. Not yet in force.
Who we are
These terms apply to the website and services of GhostTrader, at [business address — to be completed] ("we").
What we offer
Educational content, downloadable PDF guides, memberships and software tools for analysing financial markets (including stocks, crypto-assets, forex, indices and commodities), including a paper-trading simulator. We do not provide investment services, portfolio management, brokerage or personal investment advice, and we never hold client funds.
Accounts
[Eligibility (18+), account security, accurate information, suspension for misuse.]
Prices and payment
[Prices in euros; payment providers (Stripe / Mollie); when a contract is formed.]
Digital content and right of withdrawal
See our Digital delivery policy. By asking for immediate delivery at checkout you lose the 14-day right of withdrawal once delivery has begun (Art. 6:230p BW / Directive 2011/83/EU art. 16(m)).
Memberships
[Term, automatic renewal, how to cancel, what happens at the end of a paid period, price changes with notice.]
Licence to use content
[Personal, non-transferable licence; no redistribution of PDFs; watermarking if applicable.]
Trading lab
The lab is a simulation. Outputs are general information, not recommendations. See the Risk disclaimer.
Reviews
Only customers who bought a guide can review it; we check each review against a paid order before publishing. We publish positive and negative reviews alike and only reject reviews containing spam, abuse, personal data or content unrelated to the product. We don't pay for or edit reviews.
Liability
[Limitation of liability as permitted by Dutch consumer law.]
Complaints and disputes
[Complaint procedure, response times, the EU ODR platform link, applicable law (Dutch law) and competent court.]